We recognize the importance of privacy and the sensitivity of your
personal information. As lawyers we have a professional obligation to
keep confidential all information we receive within a lawyer-client
relationship. We are committed to protecting any personal information we
information and safeguard your privacy.
From January 1, 2004, all businesses engaged in commercial activities
must comply with the Personal Information Protection and Electronic
Documents Act, http://www.canlii.org/ca/sta/p-8.6/whole.html and
the Canadian Standards Association Model Code for the Protection of
Personal Information, which it incorporates. These obligations extend to
lawyers and law firms, including ourselves. The Act gives you rights
concerning the privacy of your personal information.
are responsible for the personal information we collect and hold. To
ensure this accountability, we have developed this policy, and trained
our lawyers and support staff about our policies and practices.
Does We Need Your Personal Information?
use your personal information to provide legal advice and services to
you, to administer our client (time and billing databases) and to
include you in any direct marketing activities. If you tell us that you
no longer wish to receive information about our services or about new
developments in the law, we will not send any further material.
do not disclose your personal information to any third party to enable
them to market their products and services. For example, we do not
provide our client mailing lists to other law firms.
Personal Information Do We Collect?
Personal information is any information that identifies you, or by which
your identity could be deduced. If we did not collect and use your
personal information we could not provide you with legal services.
Do We Collect Your Personal Information?
collect information only by lawful and fair means and not in an
unreasonable or intrusive way. Wherever possible, we collect your
personal information directly from you, at the start of a retainer and
in the course of our representation.
Sometimes we may obtain information about you from other sources, for
your insurance company;
from a government agency or registry;
your employer, if we are acting for you, at
most cases, we shall ask you to specifically consent, if we collect,
use, or disclose your personal information. Normally, we ask for your
consent in writing, but in some circumstances, we may accept your oral
consent. Sometimes, your consent may be implied through your conduct
Disclosure of Your Personal Information
Under certain circumstances we will disclose your personal information:
when we are required or authorized by law to
do so, for example if a court issues a subpoena;
when you have consented to the disclosure;
when the legal services we are providing to
you, requires us to give your information to third parties;
where it is necessary to establish or
if we engage a third party to provide administrative services to us
(like computer back-up services or archival file storage) and the third
if we engage expert witnesses on your
retain other law firms in other jurisdictions, on your behalf;
if the information is already publicly
Updating Your Information
Since we use your personal information to provide legal services to you,
it is important that the information be accurate and up-to-date.
during the course of the retainer, any of your information changes,
please inform us so that we can make any necessary changes.
My Personal Information Secure?
take all reasonable precautions to ensure that your personal information
is kept safe from loss, unauthorized access, modification or disclosure.
Among the steps taken to protect your information are:
restricted file access to personal
deploying technological safeguards like security software and firewalls
to prevent hacking or unauthorized computer access;
internal password and security policies.
Access to Your Personal Information
You may ask for access to any personal
information we hold about you.
Summary information is available on request.
More detailed requests which require archive or other retrieval costs
may be subject to our normal professional and disbursement fees.
hold information about you and you can establish that it is not
accurate, complete and up-to-date we will take reasonable steps to
I be Denied Access to My Personal Information?
rights to access your personal information are not absolute.
may deny access when:
denial of access is required or authorized
by law (for example, when a record containing personal information about
you is subject to a claim of legal professional privilege by one of our
information relates to existing or anticipated legal proceedings against
granting you access would have an unreasonable impact on other peopleís
to do so would prejudice negotiations with you;
to protect our firmís rights and property;
where the request is frivolous or vexatious.
we deny your request for access to, or refuse a request to correct
information, we shall explain why.
do not use your Social Insurance Number as a way of identifying or
organizing the information we hold upon you.
I Request Anonymity?
Whenever it is legal and practicable, we may offer the opportunity to
deal with general inquiries without providing your name.
The Proceeds of Crime (Money Laundering) and Terrorist Financing Act,http://www.canlii.org/ca/sta/p-24.501/whole.html requires
us to confirm the identity of all new clients. It may also require us to
disclose information to FINTRAC in relation to certain large cash
help us make credit decisions about clients, prevent fraud, check the
identity of new clients and prevent money laundering, we may on
occasion, request information about you from the files of consumer
Communicating With Us
should be aware that e-mail is not a 100% secure medium, and you should
be aware of this when contacting us to send personal or confidential
Since we regularly review all of our policies and procedures, we may
Requests for Access
If you have any questions, or wish to access your personal information,
please write to our Privacy Contact at
you are not satisfied with our response, the Privacy Commis.sioner of
Canada can be reached at:
112 Kent Street,
Ottawa, Ontario, K1A 1H3
website contains links to other sites, which are not governed by this
On our website, like most other commercial websites, we may monitor
traffic patterns, site usage and related site information in order to
optimize our web service. We may provide aggregated information to third
parties, but these statistics do not include any identifiable personal